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Built for Service businesses
Enquiries from Instagram, Messenger, web chat and email in one inbox, a booking calendar that fills itself, reminders that cut no-shows, and payment taken up front when you want it.
Unified inbox and calendar from $79 · paid bookings included
The usual problem
Service businesses don't usually lose to competitors. They lose to a message that sat unread and a slot that nobody turned up for.
Instagram DM, Messenger, the website chat and email. Four apps, four notification sounds, and the one you miss is the one that was ready to book.
An empty slot is unrecoverable revenue, and most businesses have no automatic reminder or rebooking process at all.
A returning customer messages and whoever replies has no idea they have been in twice before.
What you get
Built around the two moments that actually decide the week.
01
Instagram DMs, Messenger, live chat and email in a single inbox, with no per-message charge on any of them. Launch plan.
02
Working hours per day, buffers between jobs, minimum notice, maximum bookings per day, and two-way sync with Google or Outlook. Launch plan.
03
Automatic confirmations and reminders, with reschedule links so a change is a reschedule rather than a gap.
04
A missed appointment marks itself and starts a rebooking sequence without anyone remembering to do it.
05
Take a deposit or the full amount when the slot is reserved, through your own Stripe account, with 0% platform fee on paid plans.
06
Round-robin across staff, or collective calendars when a job needs two people free. Ten seats included on the Launch plan.
The maths
| Calendly Teams (3 seats) | $48/mo |
| Intercom Essential | $39/mo |
| Social inbox tool | $29/mo |
| Website and forms | $29/mo |
| All of it, on OpusFunnel | $79/mo |
Calendly is per seat, so that line grows every time someone joins. Ours is per account with ten seats included.
Where to start
The unified inbox and the booking calendar are the two features this business model runs on, and both start on Launch. Below that you would be paying for a website you already have.
There is no sensible cheaper entry point here — and we would rather say that than sell you a free plan that misses the point.
Questions
Instagram DMs, Facebook Messenger, website live chat and email carry no per-message cost. SMS and WhatsApp are there too, metered per use from a balance you top up.
SMS is there and metered per use: $0.02 a segment from a balance you top up, so the flat plan price holds even in a busy month. Texts go out from your own number, in bulk from Contacts, and replies land in the inbox. An AI voice agent can answer your number too, at $0.25 a minute. More on SMS, WhatsApp and voice.
Yes, from a link in the confirmation and reminder emails — which turns most would-be no-shows into a moved appointment.
Two-way with Google and Outlook. Existing events block availability so you can't be double-booked.
Yes. Set a price on the calendar and payment is collected at booking, with nothing taken by us on top.
Also built for
One inbox, one calendar, ten seats — from $199 a month.
14-day free trial, card required · renews monthly, cancel anytime · no platform fee on paid plans
