Legal

Terms & Conditions

Last updated 24 September 2026 · Version 2026-09-24

These terms are an agreement between you and OpusFunnel, a company organised in the United States ("OpusFunnel", "we", "us"). These terms are written to be read. Please read them, because they include a trial that turns into a paid subscription, limits on our liability and an indemnity from you. Our registered address is available on request from support@opusfunnel.com.

Accepting these terms

OpusFunnel is for business and professional use only. It is not sold to consumers. By creating an account you confirm that you are acting for a business, including as a sole trader, and not as a consumer.

You accept these terms by ticking or clicking to agree when you create an account. At the same time you accept the Acceptable Use Policy and the Data Processing Addendum, and confirm you have read the Privacy Policy. We record which versions you accepted and when.

Where we offer it. OpusFunnel is currently offered to businesses established in the United States. It is not offered to businesses established in the European Union, the European Economic Area, the United Kingdom or Switzerland. If your business is established in one of those places, you may not use OpusFunnel. Sign-up asks for your business's country, and by creating an account you confirm where your business is established. Tell us if that changes.

If you accept for a company or other organisation, you confirm you have authority to bind it, and "you" means that organisation.

Other documents that form part of these terms

If these documents conflict, the more specific one wins for its subject. The Data Processing Addendum wins on data protection.

The service

OpusFunnel is software you use by subscription. Depending on your plan it includes:

  • websites, blogs, sales funnels and an online store, published on your own domain;
  • checkout, subscriptions, invoices and payment links, through your own Stripe account;
  • courses, memberships and certificates;
  • a CRM, a shared inbox, calendars and bookings, reviews and review requests;
  • email marketing and automation;
  • phone numbers, SMS, WhatsApp and an AI phone agent (see the Messaging Terms);
  • AI agents, an in-app AI assistant, AI lead scoring, AI copy and AI image ads (see the AI Terms);
  • social publishing, a social inbox, ads, ad audiences and lead forms;
  • affiliate-program tools and partner payouts;
  • a prepaid balance (the wallet) for usage;
  • for agencies, client accounts, white label and reselling (see the Agency Terms).

We host it and keep it running. You supply the content, the products and the customers.

Your account

You must be at least 18. You are responsible for everything done under your account, including by people you invite. Keep sign-in details private and tell us straight away if you think someone has got into your account.

One business per account. You may not resell or share access to your account, except that:

  • on the Unlimited and Resell plans you may create and run client accounts; and
  • on the Resell plan you may sell access under your own brand,

in each case under the Agency Terms.

If your account was created by an agency, your agency may manage it, and some things (such as your plan and cancelling) may be handled by your agency rather than by us.

Plans, prices and the platform fee

Plans are billed monthly, in advance. We do not currently offer annual billing. Prices are in US dollars and exclude any taxes that apply.

PlanPricePlatform fee on your sales
Free$02% of each sale
Launch$79 a monthNone
Unlimited$199 a monthNone
Resell$399 a monthNone

The platform fee. On paid plans we take no platform fee on your sales. On the Free plan we charge a platform fee of 2% of each sale you take through OpusFunnel checkout. Stripe deducts it as an application fee when the payment is made, including on each payment of a subscription you sell. The fee is not returned if you later refund the sale or lose a dispute. Your payment processor's own fees are separate and go to the processor.

Payment for your plan is taken by Stripe. We never see or store full card details.

If we change a plan price, we will email you at least 30 days before the new price applies to you. You can cancel before it does.

Free trial

Your first paid plan starts with a 14-day free trial. There is one trial per account. The Free plan has no trial and no end date.

  • Starting on our website. We take your card when the trial starts. Nothing is charged during the trial. Unless you cancel before the 14 days are up, the trial becomes a paid subscription automatically. We then charge the plan's monthly price (for example $79 for Launch) and charge it again every month until you cancel.
  • Starting inside the app. We may not ask for a card at first. To keep the plan, add a card before the trial ends; we then charge the monthly price when the 14 days are up, and every month after. If there is no card when the trial ends, the subscription ends, nothing is charged and the account moves to the Free plan.

Reminder. Three days before a trial ends, we email the account owner the date it ends and the price that will then be charged, or, if there is no card, a reminder to add one.

To cancel during the trial: open Settings › Billing & wallet, press Cancel subscription (or Open billing portal) and confirm. If you cancel before the trial ends, you are never charged. No email or phone call is needed.

Renewal and cancelling

Subscriptions renew automatically each month, at the price then current, until you cancel. You can cancel online at any time from Settings › Billing & wallet. Cancelling stops the next renewal: you keep the paid plan until the end of the period you have paid for, and then the account moves to the Free plan with your content kept. Changes between paid plans take effect straight away and are prorated on your next invoice.

If your subscription is with an agency, you cancel with your agency. The Refund & Cancellation Policy has the details.

Balance, usage and add-ons

  • Usage is paid in advance from a prepaid balance (your wallet): texts, calls, phone numbers, WhatsApp messages, email beyond your allowance, AI use, add-ons, custom photos and similar. Rates are on our pricing page and shown in the app before you buy. We give 30 days' notice before raising a rate.
  • Balances are in US dollars, earn no interest and do not expire while your account is open.
  • Unused balance is not refundable, except where the law requires or where we close your account without cause.
  • Carrier fees for texting registration (brand, vetting and monthly campaign fees) are charged when they arise. If the carriers refuse your registration, the fee is returned to your balance.
  • Add-ons and phone numbers renew monthly from your balance until you cancel them. If your balance cannot pay a renewal we retry it; if it stays unpaid, the add-on is cancelled or the number may be released.
  • When your balance runs out, paid-per-use features stop. There is no automatic top-up at present; you top up by hand.

Payments you take

You take payments through your own Stripe account, which you connect to OpusFunnel. Your Stripe account is governed by the Stripe Services Agreement between you and Stripe. Money is paid to you by Stripe, not held by us.

You are the seller to your customers. You are responsible for your prices, taxes, refunds, chargebacks and customer service, and for the terms you sell on. If you sell subscriptions, you must tell buyers the renewal terms and let them cancel as the law requires; our checkout shows renewal terms and an agreement tick box for subscriptions, and you must not work around them. Buyers can cancel a subscription themselves from their account on your site. If you sell digital content, courses or memberships to consumers in the UK or the EU, switch on the setting "I sell to consumers in the UK or EU", so the checkout asks those buyers to agree to immediate access and to the loss of their right to cancel.

Third-party services

Some features run on third parties that you connect or that we use: Stripe (payments), PayPal (payouts), Telnyx and mobile carriers (texting and calls), Meta and WhatsApp, Google, TikTok, LinkedIn and other social and ad networks, and AI model providers. You must follow their terms and policies when you use those features. We are not responsible for their services. We may limit or suspend a feature if a provider requires it or changes its rules.

Your content

Everything you put into OpusFunnel (pages, courses, videos, contacts, copy) remains yours. You give us the limited permission we need to host, copy, process and display it to provide the service, including sending it to the providers that run the features you use. That permission ends when the content is deleted.

How we handle personal data in your content is set out in the Data Processing Addendum.

If you send us ideas or feedback, we may use them without owing you anything.

Your responsibilities

You are responsible for your content, your contacts, the messages you send and the calls you make, your products and sales, and your compliance with the laws that apply to them. That includes telemarketing, anti-spam, privacy, consumer and advertising law (for example the TCPA, CAN-SPAM, the GDPR, PECR and the FTC's rules on reviews and endorsements).

In particular, you must:

  • have a lawful basis and any consent needed before you email, text or call people, and honour opt-outs;
  • give your own customers a privacy notice and the terms you sell on;
  • follow the Messaging Terms and the AI Terms when you use those features;
  • not ask for reviews only from customers you expect to be happy, and not post or edit reviews to mislead.

Sensitive data. OpusFunnel is not designed for health records, and we do not sign business associate agreements under HIPAA. Do not store protected health information, card numbers or government ID numbers in contact fields, forms or messages.

Children. Do not use OpusFunnel to collect data from children under 13, or under 16 in the EU, unless you meet the rules that apply.

AI

AI output can be inaccurate. Review it before you send or publish it. You are responsible for what you publish and send. The AI Terms apply when you use AI features.

Suspension

We may suspend or restrict all or part of the service:

  • immediately, for texting, calling, WhatsApp or AI features, where a carrier, Meta or another provider requires it, where your opt-out, complaint or failure rates exceed our limits, or where we reasonably suspect abuse;
  • immediately, for fraud, malware, illegal content, a security threat or a serious breach of the Acceptable Use Policy;
  • if you do not pay, or your balance cannot cover usage;
  • otherwise for a breach of these terms, after warning you and giving you a reasonable chance to fix it where that is practical.

We will tell you why, and lift the suspension once the reason has gone.

Availability and changes to the service

We work to keep the service running, but we do not promise it will never be unavailable, and we do not offer an uptime guarantee on these plans. Maintenance happens, and so do failures at providers we depend on.

We improve the service all the time and may change or remove features. If we remove a major feature you pay for, we will tell you in advance. Features marked beta or "coming soon" are provided as they are and may change or be withdrawn.

Ending the agreement and your data

You can cancel your plan at any time (see Renewal and cancelling). Cancelling a paid plan moves the account to Free; it does not delete it. To close your account completely, use Close account in Settings › Account & data, or write to support@opusfunnel.com. We delete the account's data 30 days after the request, as the Privacy Policy and the Data Processing Addendum describe. You can cancel the request until then.

You can export your contacts as a CSV file from the app at any time, and download a copy of all of the account's data from Settings › Account & data. Export what you need before you close the account.

We may end the agreement for a serious or repeated breach, or on 30 days' notice for any other reason. If we end it without cause, we refund any unused balance.

Sections that by their nature should survive (such as payment, indemnity, liability and governing law) survive the end of the agreement.

Indemnity

You will defend and indemnify OpusFunnel, and its officers and staff, against third-party claims, regulatory fines and carrier or network penalties, and the reasonable costs of dealing with them, arising from your content, your contacts, the messages you send and calls you make, your products and sales, or your breach of these terms, the Acceptable Use Policy or the Messaging Terms. We will tell you promptly about any claim and let you control its defence, with our reasonable help.

Liability

The service is provided "as is". To the extent the law allows, we give no warranties beyond those in these terms, and we are not liable for lost profits, lost revenue, lost data, loss of goodwill or indirect or consequential losses.

Our total liability for all claims in any 12 months is limited to the greater of the fees you paid us in the 12 months before the claim and US$100.

These limits do not apply to your payment obligations, your indemnity, or your breach of the Acceptable Use Policy or the Messaging Terms. Nothing in these terms limits liability for fraud, or anything else that cannot lawfully be limited.

We respond to notices of copyright infringement and illegal content under our Copyright Policy, and we close the accounts of repeat infringers.

Sanctions and export

You confirm you are not located in a country or region under comprehensive US sanctions, and are not on a US, EU, UK or UN sanctions list. You will not use the service in breach of sanctions or export controls.

Changes to these terms

We may update these terms. If a change materially affects you, we will email the account owner at least 30 days before it takes effect, and may ask you to accept the new version in the app. If you do not agree, you can cancel before the change applies. The version and date at the top always show the current terms.

Governing law and disputes

These terms are governed by the laws of the United States and of the state in which OpusFunnel is organised, and the state and federal courts located in that state have exclusive jurisdiction over any dispute arising from them. Before starting a claim, each of us will first try to resolve the dispute by writing to the other and allowing 30 days to settle it.

General

  • Entire agreement. These terms and the documents they refer to are the whole agreement between us about the service.
  • Assignment. You may not transfer the agreement without our consent. We may transfer it to a company that takes over our business.
  • Events beyond control. Neither of us is liable for delay caused by events outside reasonable control, such as outages at providers, carriers or networks.
  • Notices. We send notices to the account owner's email address. You send notices to support@opusfunnel.com, with "Legal notice" in the subject line.
  • Severability and waiver. If a part of these terms is unenforceable, the rest still applies. Not enforcing a right is not a waiver of it.

Version history: 2026-09-24, rewritten for business-only use, the platform fee, the card-first trial, the prepaid balance, messaging, AI, agencies and the new contracting entity. 2026-08-20, previous version.

Contact

Questions about these terms? Email support@opusfunnel.com and a person will answer.