Accept your agency's invitation
Open the invitation your agency sent, set your password, and get into the business they set up for you, or finish signing up after buying a plan.
When your agency sets up your account, they send you an invitation by email, or give you the link directly. Accepting it creates your login and takes you straight into your business. You choose your own password; your agency never sees it.
Before you start
- The invitation email, or the link your agency sent you. It works once and lasts 7 days.
- Access to the email address it was sent to. You must join with that exact address.
Steps
- Open the invitation email. It says your agency has given you access to your business, with a link to accept. Press the link.
- The page says "You've been invited to" your business's name, and shows the address it was sent to and your role.
- If you have never signed in before, stay on Create account. Type a password under Set a password (at least 6 characters) and press Create my account.
- If you already have a login with this email, choose I already have one, type your Password and press Sign in and join.
- If the page asks you to confirm your email, open the confirmation email, press its link, then open the invitation link again.
- The page says "Joining" your business and adds you. You land on your business's Dashboard.
- Bookmark the address you are on. It is where you sign in from now on.
If you bought a plan from your agency's sale page
- After paying, the page says "You're in." and that your account is being set up.
- Check your email for the link to set your password, then follow steps 3 to 7.
What happens next
Your business is ready to use, carrying your agency's brand. What you can do depends on the role your agency gave you: an owner or admin can change settings and billing; a member works in the business day to day.
Troubleshooting
"This invitation expired". Invitations last 7 days. Ask your agency for a new link.
"This link is not valid". The link was already used, or it was cut off when copied. Ask your agency for a new one.
"Wrong account signed in". You are signed in with a different email from the one invited. Press Sign out on that page, then open the link again.
"You've already accepted this". You are already in. Press Go to sign in and sign in as usual.
"The team is full". Every seat on your plan is taken. Ask your agency to free a seat or add one, then open the link again.
The email with the link never arrived. Look in spam and promotions. If it is not there after a few minutes, ask your agency to send the link to you another way.
Related
Email support@opusfunnel.com with the page you were on. A person replies, usually within one business day.